2017-10-13

The Competella Attendant Console for Teams which is a POWER integrated SAAS solution was released already on the 15th of July 2020. The Competella Attendant Console is part of the Competella Communication Suite for Teams which is currently undergoing certification for Teams and it works with both MS Calling plans as well as Direct Route.

General. Hedensted Kommune • Favrskov Kommune Competella var i øvrigt den første i verden der blev ”Qualified by Microsoft” inden for området; ”Attendant Console for   1. Add to Cart. Add to Wish List.

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The Competella Attendant Console is designed and developed based on input from a large number of receptionists who has hands-on experience with the features required by a switchboard to be able to support the company in delivering precise service for callers to the company's main number. The Competella Attendant Console is designed and developed based on input from a large number of receptionists who has hands-on experience with the features required by a switchboard to be able to support the company in delivering precise service for callers to the company's main number. The Competella Attendant Console supports the receptionists with a full overview of the current call, calls waiting, logged-on receptionist status, the organization including Skype for Business and Cisco Concept. The Competella Unified Communication Suite offers complementary applications and extended functionality on top of the Microsoft Lync. The suite provides classical PBX applications like advanced attendant console and contact center but in a new way utilizing the new possibilities and power in the Microsoft Unified Communication platform. Our suite also extends functionality in the Microsoft Lync e.g. enhance call routing, advanced directory search and mobile network integration.

Attendant Console webinar Get to know the Competella Microsoft Teams native Attendant Console solution. Welcome to our mini webinar series – Competella Attendant Console solution! Date: April 14 th . If you cannot partipate you can order the recording. Time: 14:30-15:00 Central European Time. Place: Webinar.

Attendant Console and Contact Center solutions for Microsoft Teams in the Cloud. | We have Microsoft Teams in the DNA  Are you looking for an Attendant Console solution that is powered by Microsoft Teams? April 14th we will have a 30 minute introduction  Tomorrow it's time for our 30-minute webinar on our Microsoft Teams based Attendant Console Solutions in the cloud!

The Competella Contact Center is a high-end Teams hunt group solution used by many companies who wants features and functions beyond the level of Teams Call Queues. The Competella Contact Center includes the following functionality: - Multiple incoming voice queues - Multi lingual queue welcome messages, hold messages, queue closed messages.

Ujednolicony zestaw komunikacyjny Competella attendant console  29. Sept. 2017 Nur Lync und OCS; Landis Computer: Attendant Pro http://www.competella.se/ solutions/competella-attendant-console. Die Liste ist sicher  Sep 30, 2020 Configuration. In the Attendant Console, the Call Parked tab is used to park calls using the CallManager Feature (CTI Call Park Monitoring) transfer is triggered with the Competella Attendant Console.

The Competella Communication Suite provides excellent tools for routing and distribution of contacts to contact center agents and switchboard attendants that integrates call control with an advanced directory search engine, access to presence, calendar, e-mail and IM. The Competella Unified Communication Suite offers complementary applications and extended functionality on top of the Microsoft Lync. The suite provides classical PBX applications like advanced attendant console and contact center but in a new way utilizing the new possibilities and power in the Microsoft Unified Communication platform. The Competella Attendant Console is a product in the cloud based Competella Communication Suite which is natively POWER integrated to Teams and offers advanced call distribution and a user-friendly interface which is key to deliver superior service to callers and the organization stakeholders. 2017-10-13 The Competella Communication Suite is a high-end Teams Contact center solution as well as a well-proven Attendant Console function used by many companies who wants features and functions beyond the level of what comes natively with Microsoft Teams.
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Competella | 857 følgere på LinkedIn. Attendant Console and Contact Center solutions for Microsoft Teams in the Cloud.
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Competella attendant console. office user add-ons. Les mer om Competella . Cellip Telefon: 21 611 610 Ønsker du å bli en partner og selge Microsoft Teams

This privacy policy explains how Competella processes your personal information. The policy applies to everyone that uses our services, visits our website or communicates with us via email, phone, social media or other channels. Competella is working closely with partners for marketing and sales and have technology cooperation and partnership with platform vendors and operators. The company is an ISV Development Partner to Microsoft, participating in the Microsoft Unified Communications Metro program. Attendant Console Bridge Operator Console Video Demo Add-Ons BOC Exchange Connector BOC Group Messaging BOC EMR/HMR HL7 Medical Connector BOC Connector for Dynamics CRM Related Links Request a Price Quote Request an Interactive Web Demo Request a Trial Key Competella AB, Stockholm, Sweden.

The Competella Unified Communication Suite offers complementary applications and extended functionality on top of the Microsoft Lync. The suite provides classical PBX applications like advanced attendant console and contact center but in a new way utilizing the new possibilities and power in the Microsoft Unified Communication platform.

Det pågår snabb utveckling av Telefonistplattformar i molnet så ta en dialog med våra säljare om ni har dessa behov så ni verkligen gör rätt val. 1. Microsoft Teams klient med samtalsparkering. The Competella Attendant Console is a product in the cloud based Competella Communication Suite which is natively POWER integrated to Teams and offers advanced call distribution and a user-friendly interface which is key to deliver superior service to callers and the organization stakeholders. Published on Nov 25, 2016. The Competella Unified Communication Suite includes Attendant Console, Contact Center Enterprise, Contact Center Workgroup and Office User add-ons for Skype for Business. Med Competellas Unified Communications Suite kan vi hjälpa dig migrera från ditt äldre telefonsystem (PBX) till Office 365 Cloud PBX. På så vis kan du både behålla och utöka dina funktioner, som kontaktcenter, receptionist och -agenter.

Competella have since 2009 been developing Attendant Console and Contact Center and in 2020 we have more than 700 customers running on the Competella Communication Suite for Teams and Skype for Business (SfB). Highly scalable solution with Teams and Skype for Business Competella Attendant Console - handle and transfer calls with a high level of service!